Shift key on mac not working

For a better experience, please enable JavaScript in your browser before proceeding. Previous Next Sort by votes. Lineater Prominent. Mar 15, 1 0 0. The keyboard works, except for both shift keys.

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And both shift keys do nothing. I ran the "change keyboard type" setup a few times but nothing has worked.

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Anything I can do, or is this an unsolvable compatibility problem? ComputerBorks Prominent. Mar 29, 10 0 0. My guess is the gaming keyboard is windows right? I use a Dell keyboard on my Macbook Pro and it works. Probably an unsolvable compatibility problem. Helpful answers Drop Down menu.

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Community Specialist. I'm happy to provide some help for this issue. Check out the steps provided to help with this in the following article: If your Apple keyboard doesn't work - Apple Support Other keys You might have set an option that changes how your keyboard operates. In the Accessibility pane, click Speech in the left side. If "Speak selected text when the key is pressed" is selected, deselect it or click Change Key to select another key.

In the Accessibility pane, click Keyboard. Make sure Enable Slow Keys is turned off. If it's on, you have to hold down a key longer than usual before it's recognized. Make sure Enable Mouse Keys is off. Keep in mind that's just a ballpark figure, different repair shops will set different labor rates, and may charge you two hours labor on that because it is a lot of work to replace a top case on a unibody MBP.

The unibody Macs are essentially built upside down, so the top case is the base component everything else is built around, and to replace a top case means to basically rebuild the entire laptop inside the new case. Now, if it's just a loose keycap, some places might just charge you a basic diagnostic fee, since it's really a pretty simple matter to do. If some repair shop damages it, then they are on the hook to replace the top case on their dime.

It's likely hardware. Will Consider That. Unlikely, but they take all of what, maybe 30 seconds combined, so why not? You may get lucky. Go for it, and just follow the mantra of hope for the best but expect the worst. If that doesn't work, the only other test would be to use a known good OS boot your OS install DVD, then start the terminal program from the Utilities menu after selecting a language.

Then just try typing something at the prompt and using that shift key. If it works perfectly, you've got some kind of software issue, but I'd say that's an extremely remote possibility.

[Solved] Macbook Pro Left Shift Key Problem - Forums - CNET

In the far more likely scenario where it works exactly the same as any other time, then the only other test should really be done by a repair tech to you may damage the top case cable if you don't know what you're doing, and have to pay extra to get it fixed. Thanks for your response. One more question Jimmy.

It's possible, but extremely unlikely that only one key would be affected. If there were several other keys which were erratic or flat out non-functional, then I could buy that a lot more readily. It also really wouldn't matter, because if that cable were bad, it'd still mean a top case replacement. Thanks for your help Jimmy. Is there any specific component that I need to replace from a new top case or does the whole top case just need to be replaced? Just want to verify one thing please.

Mac not recognizing shift keys on a USB gaming keyboard.

It's all one piece, so in that sense it's easy enough, but if you try this particular repair on your own, the "catch" is that the MBP is basically built upside down. The top case is the primary component that everything else is built around. So you basically have to completely disassemble the thing and then rebuild it inside the new case.

It's a PITA, and if you don't have some means of aligning the display assy hinges, it can be made that much more difficult. So this is a good repair to take to an AASP. I say AASP, because Apple likes to kick its repair network "partners" in the teeth on a regular basis. Saying how they aren't allowed to do this or that, which seems designed to frustrate customers who will then take it to an Apple store where they'll be told something along the lines of, "I don't know what their problem is, but we'll take care of it for you!